Ep. 26 – How To Hire The Best Talent For Your Dental Practice (Advice From a “Dental Titan”)

It’s one thing to know how to use a sickle probe. But knowing how to make your practice profitable is another.

And to be profitable year after year, you’ll need to adapt to certain changes:

• Modern dental equipment
• New technology
• Relevant marketing strategies

But there’s one part that doesn’t change:

People.

To run a stellar dental practice, you need a good staff.

And if you’re wondering what it takes to have a good staff, there’s no better person to turn to than Sandy Pardue.

Sandy is the senior consultant at Classic Practice Resources, a key contributor to DentalTown, and director of the Spice Up Your Practice training events.

Here are a few things you’ll discover in today’s episode:

• The mistake that will get potential clients going to see other dentists instead of coming to see you (and how to avoid it)
• What job title to avoid to prevent confusion in responsibilities (especially with larger age gaps)
• The four parts you need to fill in your front office (and what personality traits to look for when hiring for them)
• A key characteristic to pay attention to during interviews (that may cause problems if overlooked)
• The difference between an interview and an outerview
• What to do before, during, and after an interview to find the best candidates for the job (and maybe even get new clients out of it)
• The staffing ratio formula to make sure your business runs smoothly
• Why block scheduling can be a costly mistake
• How The Hawthorne Effect can be applied to your practice to make it more efficient
• Red flags when buying a practice (and the first thing you’ll want to do as a new owner)
• How to tell when someone’s not doing their job
• The key metrics to maintain a high performing office

Quote:

• “Nothing in your practice is more important than time.” – Sandy Pardue

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